Dragon Mode Support

For support, bug reports or privacy questions, email alexanderzmackay@gmail.com. Include your app version, iOS version and what happened. Please do not send bank statements, account numbers or unredacted vault backups.

Back up and restore

Open Treasury → Settings → Backups and reset. Choose Save a backup and keep the JSON file somewhere you control. Restore from a backup replaces your current vault after confirmation; export current records first if you want to keep them. Backups may contain sensitive financial information and original imported rows. Protect the file and share it only intentionally.

Statement imports

In Hoard, choose Read a statement. CSV, OFX/QFX, QIF and pasted rows are supported. Check the mapped balance, dates, amounts and possible duplicates before saving. Imports are records only: no money is moved. Use the import receipt's Undo action where available.

Restore Dragon Mode Plus

Open Treasury → Settings → Dragon Mode Plus → Restore Purchases. Use the same Apple Account that bought the upgrade. Plus is a one-time non-consumable purchase. Your purchase is managed separately from vault backups. If a purchase is pending approval, keep using the free tools until Apple completes it.

Unavailable purchases and refunds

If the upgrade is unavailable, check your connection and try Refresh availability. Apple processes payments and refund requests through Apple purchase support. A refunded or revoked upgrade relocks Plus tools; free recording, export and existing vault records remain available.

Reminders

Enable only the reminders you want in app Settings, allow notifications in iOS Settings and check your quiet hours. Notifications use generic wording.

Delete local records

Use Treasury → Settings → Start fresh at zero and confirm. Deleting the app may also remove the vault. Export first. Resetting local records does not erase purchase ownership held by Apple.

A vault will not open or save

If Dragon Mode reports a storage problem, do not delete or reset it. Keep the app open if possible and export a backup from Settings. Check available device storage and contact support with the error message, without sending financial data.